How to apologise properly

The six components of an apology:

  1. An expression of regret — this, usually, is the actual “I’m sorry.”
  2. An explanation (but, importantly, not a justification).
  3. An acknowledgment of responsibility.
  4. A declaration of repentance.
  5. An offer of repair.
  6. A request for forgiveness.

Source: https://kottke.org/17/06/how-to-apologize-properly

How to work with me

How to work with Lily

Source: https://twitter.com/lilykonings/status/1522027897241

Convince someone

Before disagreeing with someone, first point out the ways in which they’re right. And to effectively persuade someone to change their mind, lead them to discover a counter-point of their own accord.

“If I immediately start to tell you all the ways in which you’re wrong, there’s no incentive for you to co-operate. But if I start by saying, ‘Ah yeah, you made a couple of really good points here, I think these are important issues,’ now you’re giving the other party a reason to want to co-operate as part of the exchange. And that gives you a chance to give voice your own concerns about their position in a way that allows co-operation.”

Source: https://qz.com/778767/to-tell-someone-theyre-wrong-first-tell-them-how-theyre-right

Deal with imposter syndrome

All that separates an imposter from a real person is the willingness to grow. As long as you push your comfort zone a little bit each day, you're never an imposter.